# Astramedica FAQ Source: https://astramedica.com/faq Find answers to common questions about medical travel coordination with Astramedica, from the first inquiry through travel planning and return-home follow-up. ## Before You Book ### What exactly is Astramedica? Astramedica is a US-based coordination company. We help patients compare vetted partner clinics in Turkey, organize travel, and move through the process with one clear point of contact. We are not a clinic, we do not employ physicians, and all medical decisions stay with the independent doctors and facilities. ### What does coordination actually mean here? Coordination means we handle the non-clinical side of the journey: first contact, clinic comparisons, record handoff, scheduling, travel planning, airport transfer and hotel support, interpretation help, and follow-up communication after you return home. ### What do you mean by vetted partner clinics? Vetted means we review physician credentials, facility standards, international-patient systems, and how clearly the clinic communicates pricing, expectations, documentation, and follow-up. Independent physicians still decide candidacy, pricing, and clinical care plans. ### Does Astramedica provide clinical advice? No. Independent physicians decide candidacy, pricing, and clinical care. Our role is to coordinate the non-clinical side so the process feels clear, organized, and easier to manage. ## How The Process Works ### How does the process work from start to finish? You tell us what you are considering, we help narrow the right partner-clinic options, the clinic performs its own review, and then we coordinate the travel and scheduling around the plan you choose. ### How far in advance should I contact Astramedica? Earlier is better, especially for surgical care or staged dental and fertility programs. In many cases, a few weeks gives enough room for clinic review, scheduling, and travel planning. ### Will my home physician be kept in the loop? If you want your home physician involved, we can help coordinate record sharing and post-visit documentation between your local doctor and the partner clinic. ## Programs And Partner Clinics ### What kinds of medical programs can I access through Astramedica? Current pathways include hair transplant, dental implants, rhinoplasty, liposuction, breast surgery, eye procedures, IVF and fertility services, comprehensive check-ups, orthopedic surgery, weight-loss surgery, and selected wellness programs. Stem cell and exosome-based programs are not FDA-approved for any therapeutic use. ### Which countries do you work with? Turkey is our primary destination. That is where our strongest partner-clinic network and coordination infrastructure are currently focused. ### How do you select your partner clinics and hospitals? We review physician credentials, facility standards, international-patient systems, and how clearly the clinic communicates expectations, documentation, and follow-up. ### Why do patients travel abroad for treatments available at home? Patients often travel for better pricing context, faster scheduling, concentrated procedure volume, or a more organized end-to-end experience than they are finding locally. ## Why Patients Use Astramedica ### Can't I just contact the hospital directly? You can. Many patients choose Astramedica because they do not want to compare clinics, manage scheduling, organize travel, and handle communication on their own. We make the process more structured and easier to follow from the US. ### What if something goes wrong when I'm abroad and I booked independently? If questions or travel issues come up, having a coordinator already familiar with your case can make the next step much easier to manage with the clinic. ### What does Astramedica offer that I can't replicate on my own? We provide vetted clinic comparisons, record handoff coordination, travel planning, airport transfer and hotel support, interpretation help, and follow-up coordination after you return home. ## Travel And Logistics ### What services does Astramedica handle end-to-end? We coordinate the non-clinical side of the journey: initial intake, clinic comparisons, record transmission, scheduling, airport transfers, hotel planning, interpretation support, and post-visit coordination. ### Do you offer translation and interpretation services? Yes. We can coordinate interpretation and translation support so communication with the partner clinic feels easier and clearer. ### Can I do some sightseeing while I'm there for my program? Sometimes. That depends on the doctor's instructions, your procedure, and your recovery plan. When it makes sense, we can help shape the itinerary around comfort and timing. ### Can a family member or companion travel with me? Yes. We can help plan accommodation, transfers, and practical logistics for a companion traveling with you.