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Cost & Planning

Transparency in Coordination: What Is Included in Your Astramedica Itinerary?

A clear breakdown of what the Astramedica coordination itinerary covers, what it does not, and how pricing transparency is maintained throughout the patient journey.

  • April 5, 2026
  • 7 min read
  • Updated April 5, 2026

One of the most common questions patients ask during the intake process is: what exactly am I paying for? Transparency is not a marketing phrase at Astramedica — it is a structural commitment. Every patient receives a detailed itinerary that clearly outlines what the coordination process includes, what falls outside its scope, and how each cost component is communicated before the patient makes a commitment.

What to take away

  • The coordination itinerary details every included service — from intake through post-journey follow-up.
  • Clinical fees are set by the independent partner clinic, not by Astramedica.
  • Patients receive cost breakdowns before committing, with no hidden fees introduced after the planning phase.

What the coordination itinerary includes

The Astramedica coordination itinerary is a structured document that covers the full scope of logistical support provided to the patient. It is designed to eliminate ambiguity about what the patient can expect at each phase of the journey.

  • US-based intake and initial consultation
  • Partner clinic matching and case routing
  • Communication bridging between the patient and the partner facility
  • Travel window planning and scheduling alignment
  • Vetted accommodation selection and booking support
  • Private airport transfers in Istanbul (arrival and departure)
  • On-ground coordination and translation support during clinical visits
  • Post-journey follow-up communication and clinic bridging

What the coordination itinerary does not include

Clarity about scope requires defining boundaries as clearly as inclusions. The coordination fee does not cover the clinical procedure itself, the independent physician's fee, prescription medications, supplementary diagnostic tests ordered by the physician, airfare, personal spending, or travel insurance.

These items are communicated to the patient during the planning phase with estimated ranges where possible, so the total financial picture is clear before any commitment is made.

How pricing is communicated

Astramedica follows a no-surprise pricing approach. During the intake and planning phases, patients receive a written breakdown of the coordination fee and estimated ranges for clinical costs, travel, and accommodation. If the partner clinic's clinical review results in a fee adjustment, this is communicated to the patient before scheduling proceeds.

There are no supplementary charges introduced after the itinerary is confirmed. If a variable cost arises — such as the physician recommending additional imaging — the patient is informed and given the opportunity to decide before any charge is incurred.

Why itinerary transparency matters for patient trust

Patients who have researched medical travel often report negative experiences with agencies that buried fees, inflated costs after commitment, or failed to distinguish between coordination charges and clinical fees. Astramedica's itinerary format is designed to address these concerns directly.

Every line item in the itinerary has a clear description, a stated inclusion or exclusion status, and an associated cost or estimated range. This level of detail is not incidental — it is a compliance and trust requirement that the coordination team maintains across every patient journey.

Questions this raises

  • Yes. The coordination team can provide an overview of the itinerary format and typical inclusions during the intake phase, before any financial commitment is made.

  • The coordination fee and clinical fees are structured as separate, transparent line items. Astramedica does not set or control clinical pricing at partner facilities.

  • If a clinical adjustment results in a fee change, the patient is informed before proceeding. No supplementary charges are introduced after itinerary confirmation without the patient's knowledge and agreement.

  • The coordination fee is non-refundable, but if you proceed with your coordinated care it is credited in full toward your package. Because it secures scheduling and coordination work that begins right away, it is not returned if you choose not to proceed. Specific terms are provided in writing before you commit, and clinical fees paid directly to partner clinics are governed by each clinic's own policies.

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