Skip to main content

    Transparency & Trust

    How We Select Partner Clinics

    Astramedica does not provide medical treatment. We verify, coordinate, and monitor the independent partner clinics that do. Here is exactly how that process works.

    Important: Astramedica is a medical-tourism coordination company, not a hospital, clinic, or healthcare provider. All medical decisions, diagnoses, candidacy assessments, and treatments are performed by independent, licensed physicians at partner clinics.

    4-Phase Evaluation

    Our Vetting Pipeline

    Phase 1

    Initial Discovery & Screening

    Before a clinic enters our network, our coordination team conducts an initial screening based on publicly verifiable criteria. This includes confirming that the facility holds valid Turkish Ministry of Health licensing, verifying JCI (Joint Commission International) accreditation status, and evaluating the clinic's published safety record and patient volume.

    • Valid Turkish Ministry of Health operating license
    • JCI accreditation or equivalent international certification
    • Minimum 5 years of operational history in their specialty
    • No unresolved regulatory actions or sanctions

    Phase 2

    Surgeon & Physician Credential Audit

    Astramedica does not employ physicians. However, we verify the credentials of the physicians at each partner clinic before including them in our network. This review focuses on board certifications, training history, sub-specialisation, and procedural volume in the specific services Astramedica coordinates.

    • Board certification by the Turkish Medical Association or equivalent body
    • Verifiable fellowship or advanced training in the relevant specialty
    • Minimum annual procedural volume thresholds
    • Confirmed malpractice and complication insurance coverage

    Phase 3

    Facility & Safety Standards Review

    Beyond credentials, we evaluate the actual clinical environment. This includes infection control protocols, equipment standards, emergency response capability, and the availability of dedicated international patient coordination infrastructure (translation, patient hosts, recovery monitoring).

    • Documented infection control and sterilisation protocols
    • Modern diagnostic and surgical equipment verified
    • On-site emergency response capability and ICU access
    • Dedicated international patient department with multilingual staff

    Phase 4

    Ongoing Compliance & Re-Evaluation

    Vetting is not a one-time event. Astramedica continuously monitors partner-clinic performance through structured feedback collection, periodic re-certification checks, and escalation protocols. A clinic that fails to maintain standards is removed from the network.

    • Annual re-verification of accreditation and licensing status
    • Structured patient feedback review after every coordinated case
    • Escalation protocol for any reported complication or complaint
    • Immediate suspension and review if a safety concern is raised

    Clear Boundaries

    What We Do — and What We Don't

    Transparency about our role protects both the patient and the integrity of the care process.

    Astramedica verifies and coordinates
    Astramedica does NOT provide medical treatment
    Independent physicians make all clinical decisions
    Astramedica does NOT diagnose, prescribe, or advise on candidacy
    Partner clinics are independently licensed and accredited
    Astramedica does NOT guarantee clinical outcomes
    Patients receive transparent information about the coordination process
    Astramedica does NOT act as a hospital, clinic, or healthcare provider

    Ready to Start Your Journey?

    Our coordination team can walk you through the process, explain which partner clinics may be relevant, and help you understand the next steps — all before any clinical review begins.